Skip to content
enfue

Frequently asked questions

About the product, AI features, job boards, getting started, pricing and data. Can't find your question? Email support@enfue.com.

The product

What is enfue?
enfue is recruitment software with a built-in applicant tracking system (ATS). You publish jobs and a careers page, applicants from your careers page and job boards arrive in one place, and your team reviews, interviews, evaluates and hires from the same workspace. The recruitment workflow product is called Talent Flow.
Who is it for?
Companies hiring for their own teams: recruiters, HR teams, hiring managers and founders at growing businesses, especially those hiring in Vietnam and Southeast Asia. Interviewers and hiring managers take part with their own logins. enfue focuses on hiring: it keeps a simple record of the people you hire, but it isn't a payroll system or a staffing-agency tool for billing and timesheets.
Can I change the hiring stages?
Every job uses the same five stages: Applied, Matching Interview, Ability Interview, Offering and Hired. You can rename them to match how you hire, but you can't add more stages.
Does it work on a phone?
Yes. enfue works in the browser on desktops, laptops and phones, so hiring managers can check new applicants, interviews and evaluations on the go.
Which languages does enfue support?
The app is available in English and Vietnamese, and search finds Vietnamese names and words even when they are typed without accents. You can also change the labels candidates see on your public job pages.

AI features

What does the AI match score show?
Every applicant gets a score out of 100 for how well they fit the job, built from five factors: skills match (up to 30 points), relevant experience (30), role fit (20), qualifications (10) and practical fit such as location and availability (10). A short AI summary explains strengths and gaps. You can sort applicants by score and read the breakdown, not just the number.
Does the AI decide who gets hired?
No. The AI helps you decide who to look at first and gives your team structured information. Your team makes the hiring decisions, and your interviewers' evaluations carry the most weight.
What is the AI interviewer?
You can invite an applicant to a spoken online interview run by enfue's AI. It asks your company's questions, can ask follow-up questions, and scores the answers against the criteria and weights you set. Your team then reviews the results. Tell candidates the interview is spoken so they can find a quiet place with a microphone.
Which AI features are included in which plan?
The AI match score, AI interviewer, AI interview recorder and AI chat bot are part of every plan. The AI also drafts job descriptions and powers Talent Discovery.
Can enfue find candidates for me?
enfue does not search the web for candidates. It helps you work with the applicants you receive and the people already in your talent pools: Talent Discovery ranks past applicants for a new job, and you can add candidates who already have an enfue profile. If you need more candidates, TalentSpike gives you shortlists from enfue's talent partners, paid from a prepaid company wallet. See TalentSpike.

Job boards and integrations

Which job boards can send applicants to enfue?
ITviec and TopCV connect with your employer account login, and their applicants are brought in automatically. VietnamWorks, TopDev, CareerViet, Vieclam24h, Indeed, Glassdoor, Jobstreet and Seek send applications to each job's own enfue email address. You can also share jobs on LinkedIn, Facebook and Threads, use the job's application link in LinkedIn Jobs, and embed the application form on your website.
Which calendars and video tools are supported?
Interviews can be scheduled with a Microsoft Teams or Google Meet link, and the invitation goes out through Microsoft or Google. Connect Google Calendar or Outlook to see your meetings next to your interviews in enfue. Zoom is not supported.
What else does enfue connect to?
Slack for notifications, LinkedIn, and the enfue Recruiter Chrome extension for adding candidates from LinkedIn while you browse. Custom job platform integrations are available on request.

Getting started

Is there a free trial?
Yes. Every plan starts with a 14-day free trial, and you don't need a credit card. You get your own workspace, so you can try enfue with your real jobs.
Can I try enfue without signing up?
We don't share a public demo login. Start a free trial to get your own workspace, or book a 30-minute demo and we'll walk you through enfue with your hiring in mind.
Can I bring my existing candidates?
Yes. You can import resume PDFs, a candidate spreadsheet, or a ZIP file of CVs and evaluations. After a large import, the job's Duplicates tab shows candidates who were already in enfue. Enterprise plans include data migration with premium support.
How do I set it up?
Add your company details and branding, invite your team, set your application form and stages, then publish your first job. The enfue documentation walks you through each step in English and Vietnamese.

Pricing and billing

How much does enfue cost?
Starter is USD 990 per year for up to 5 recruiters or admins and 1,000 stored applicants. Pro is USD 2,990 per year for up to 20 recruiters or admins and 20,000 stored applicants. Enterprise is priced for your organisation. See pricing for everything each plan includes.
Do interviewers and hiring managers need a paid seat?
Interviewers and hiring managers are part of every plan. Plan limits count recruiter and admin accounts and the number of applicants stored.
How can I pay?
By VietQR bank transfer, PayPal, Visa or Mastercard. Prices are in US dollars, and invoices are available in the app.

Data and security

Where is our data stored, and how is it protected?
enfue runs on Amazon Web Services (AWS) across multiple availability zones. Data is encrypted in transit, and every code change goes through code review and automated security checks. Read the security overview for details, and see live availability on the status page.
How do you handle candidates' personal data?
Our privacy policy explains what we collect, why, and how candidates and customers can exercise their rights.

Support

How do I get help?
Email support@enfue.com and we'll get back to you within 24 hours, or browse the documentation. For sales questions, use the contact page.

The fastest way to know if enfue fits

Try it with your own jobs for 14 days, or let us show you around.

14 days free. No credit card needed.

See your own hiring in one place

Set up your careers page, invite your team and move your first applicants through the pipeline. If you want a walkthrough first, book a demo and we'll show you enfue with your own roles in mind.

14 days free. No credit card needed.